Together with our team, we have spent the weekend thinking about what we are going to do during the coming weeks of confinement.

Each and every one of us, like you, is experiencing a very exceptional moment in time, that we have never lived through before. Something that obviously throws us off and frightens us, but at the same time it allows us to unite as a team and to gain strength moving forward with our project.

Our priority at this point in time, is to put the common good before all else and to join forces implementing the recommendations of those who are working everyday to ensure that this epidemic starts to lessen and to protect those who are most vulnerable.

As a society we can learn a lot from this situation, learn that every individual action has a wider reaching impact on the harmony and well-being of society as a whole. What is happening right now with this virus, happens everyday with the current consumption model, that is very destructive for many people, especially those most susceptible.

No doubt one day, we will dedicate a post to share our thoughts about this topic, but for now we are here to tell you that we have decided that Sinplástico will continue to operate “as normally as possible”.

WHY ARE WE STAYING OPEN?

Making the decision to continue operating was not easy, but we are now sure about what we need to do. We believe that while we can offer good working conditions and at the same time continue respecting the health and safety regulations, we need to keep our project alive.

This virus is going to hit the global economy hard, and thereby it will have a direct economic effect on many millions of families.

As you know, through this project we are fighting for a more humane economic model and a more considered purchasing style. We do not like the frenetic speed of the current model, but we also believe in a lively economy that respects its workers.

9 people work at Sinplástico and we also rely on a broad network of self-employed professionals who help us to operate on a daily basis ensuring the maintenance of our website, helping us with our content and manufacturing the quality products we sell in our e-shop. We want to keep our project alive so that all these people can continue to develop and work on their individual projects.

 

FOR ALL THESE PEOPLE, WE HAVE DECIDED TO KEEP OPERATING:

  • We will continue to publish our blog as normal.

  • We will continue to prepare and send out your orders with a 5% OFF (using the voucher UWDFJ2MU) to compensate for the uncertainty when it comes to time-frames. If courier services are suspended, we guarantee that your order will be sent as soon as they are back working again.

  • We will continue to fight to decrease plastic consumption building a way of life that is more respectful of our planet’s health and that of the people who live on it.

The only activities that we cannot guarantee are those of the e-shop Live Chat service and the talks that we had booked in for March.

 

HOW WE ARE GOING TO OPERATE IN THE COMING WEEKS?

Of course we couldn’t imagine keeping the project going without guaranteeing the health of our team, their families and the society as a whole. Therefore, these are the measures we have put in place in order to be able to work safely:

  • Our whole team will work from home except the person in charge of putting together your orders.

  • The person in charge of preparing your orders will work alone, without coming into contact with anyone, and they will make their way to and from the warehouse without using any form of collective transport as they live locally.

  • We will reduce the number of shipping days to 3 days per week and only deal with one courier company in order to decrease the incidence of interpersonal contact as much as possible.

  • We will cancel the warehouse collection service for now.

 

→ WHAT DOES IT MEANS FOR YOU:

  • That you can place your order as normal if you need something from our e-shop.

  • That you will benefit a 5% discount using the voucher UWDFJ2MU.

  • That we are available for whatever you may need. The only change is our customer service helpline operating hours that will be from 10am until 3pm via our mobile phone number 0034 695 566 088.

 

We really appreciate your understanding and we know that with everyone playing their part we will come out the other side of this, most likely a little different but also stronger and more united.

Remember, during this time what we need as a society is that we all comply with the collective health measures. Stay at home and wash you hands every time you come in and go out.

Sending a (virtual) hug.